DOING BUSINESS WITH LUCID COMMUNICATIONS
Our relationships with global technology partners provide you with everything you need to build a comprehensive IT environment.
Succeeding together
In a competitive marketplace, our suppliers are key to our company’s success. We rely on a strong base of suppliers who understand the importance of on-time delivery and offer high-quality products to our customers at a price they can afford.
We award business to suppliers through a competitive sourcing process that is focused on “best value”. Best value is determined by evaluation of suppliers’ proposals and selection of those offering the best combination of low cost, quality and technology. If you would like to be considered for future business with Lumen, please register via our Supplier Registration Portal.
If you are a Public Sector supplier please refer to the Doing Business with Lumen Federal Services page for Federal specific PO and RFQ Terms and Conditions.
All suppliers must comply with all Regional and Global Policies as applicable, as well as policies detailed in the industries and Supplier Diversity sections listed below.
Enjoying Success as a team
In today’s marketplace, our partners are key to our company’s success. We rely on global partners who understand how critical it is in these times, to facilitate on-time delivery and offer high-quality products to our customers at a price they can afford.
Regional Supplier Policies and Requirements
- Business Associate Agreement
- Drug Testing and Background Check
- Environmental Health and Safety Requirements
- Insurance Requirements for Master Agreement
- Procurement Standard Terms & Conditions
- Procurement Standard Terms & Conditions - Resale
- Specific Terms and Conditions – Resale
- Specific Terms and Conditions – Software
- Transportation Shipping Manual
- 2020 Modern Slavery Statement
- Environmental Health and Safety Requirements
- Purchase Order Terms and Conditions
- Brazil - Request for Purchase (RFP) for Node Maintenance
- Colombia – Environment, Health and Safety (EHS) Management Manual for Contractors
- Ecuador – Environment, Health and Safety (EHS) Management Manual for Contractors
- Perú - Safety, Occupational Health and Environment (SSOMA) Requirements for Contractors
- Terms and Conditions (English)
- Terms and Conditions (Spanish)
Global Policies and Requirements
- Affiliate List
- Business Continuity Management
- Data Protection Addendum for Master Agreement
- FAR Commercial Items Flow Down Requirements
- Human Rights Policy
- Information Security Requirements
- Lumen Rebranding FAQ
- Non-Disclosure Agreement Information Security and Privacy Requirements
- Physical Security Admin Standards
- Supplier Code of Conduct
- Supplier Reimbursement Policy
Industry Policies/Requirements
- Additional Environmental Health and Safety Requirements for Construction Services
- Building Maintenance Terms and Conditions
- Insurance Requirements for Construction Services
- National AutoCAD Setup Instructions Manual
- National Detail Drawing Standards Manual
- National LISP Programs Reference Manual
- COVID-19 Workplace Guide for Our Suppliers
- Environmental Services Terms and Conditions
- Anti-Corruption Policy
- Lumen Code of Conduct
Supplier Diversity
- Supplier Diversity Schedule
- Supplier Diversity Toolkit
- Design
- Procurement
- Installation
- Configuration
- Management
- Monitoring
- Break-fix and onsite support
- Monitoring and management through your operations team
- Cisco routers (Globally)
- Adtran Integrated Access Devices, Routers and Session Border Controllers (U.S. Only)
- MPLS/IP VPN
- Internet
- SIP Trunking
- Dashboard view
- Performance reporting
- Network health monitoring
- Service, order, billing and SLA management
- Automated alarming, customer notification and ticketing
- Network audits
- Migration planning
- Site readiness
- Project management
