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Unified Communication Services

All of your communication platforms are united into a single uniform environment
Who We Are

We deal with the aspects of professional IT Services

Data Center

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Cloud Services

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Web Development

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IT Management

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Software Renew

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Machine Learning

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Bringing all your communication together

Unified communications will drastically improve productivity and efficiency by streamlining workflows and removing bottlenecks. Ucaas has the potential to reduce Opex on communications by removing the need to build or update infrastructure. Ucaas can enhance the customer experience by empowering your employees to respond to customers no matter where they are. Because of a growing remote workforce globally, Ucaas will empower your remote workforce to have all the tools they need on one platform. 

Benefits

Better Disaster Recovery

Disaster recovery capabilities are some of the most persuasive reasons to consider UCaaS. Think about the importance of maintaining uninterrupted communications. While large companies can build redundancy into their systems, this can be cost-prohibitive for smaller enterprises, or those with tight budgets. Being cloud based offers UCaaS users access to communications from any location, eliminating the need for redundancy.

Rapid Service Deployment

On-premise solutions can take months and even years to roll out company-wide. Upgrades can take just as long. With UCaaS, a new feature or service can be available to all employees immediately.

Greater Employee Mobility

Cloud-based systems provide access from anywhere, at any time, solving what is often referred to as the “BYOD” (bring your own device) challenge. UCaaS offers connectivity to smartphones, laptops, tablets and other devices.

Improved Team Collaboration
With features like audio and video conferencing, as well as interoperability between devices, employees can connect from any location.
Enhanced Customer Relationship Management (CRM)
Contact center capabilities, interactive voice response, call routing, and other outstanding features will make it easy to build relationships with customers, all while seamlessly integrating these interactions with your CRM software.
Centralized Management
One of the more significant challenges in managing any kind of premise-based application is scaling the administrative functions. This can include setting up new users, applying patches, or updating features. The tasks may need to be repeated many times, depending on the architecture of the on-premises solution. With a hosted UC solution, the administrative tasks are centralized, allowing the administrator to perform tasks once, and be confident that those changes will take place company-wide.

Features and Specs

UCaaS shifts a business’s cost of designing solutions in an increasingly complex space to an experienced service provider. Leased phones and equipment allow companies to adopt new technologies and set up shop in various locations without worrying about features becoming outdated.

Shared data centers deliver PBX service more efficiently than onsite infrastructures. The company does not have to find rack space, pay energy bills, or configure and manage connections.

UcaaS allows companies can start small, deploy and move resources where they’re needed, and pull back once a project wraps up or add features as needs change.

As cloud-based services, service providers have stringent measures in place to monitor networks for known threats and potential vulnerabilities.

Businesses get predictable flat-fee pricing for only the features they use, with a consolidated bill that simplifies accounting. UCaaS prepares for the future. The business case for UCaaS is growing more urgent. IDC predicts that nearly three-quarters of the U.S. workforce will use mobile technology. Companies that make provisions for telecommuting save money that they can devote to other resources, reduce their office space needs, and give employees the ability to work remotely or engage with clients offsite. The ways we communicate have rapidly developed in the past decade. VoIP and cloud systems are not the last steps in their evolution. Unified Communications offers a framework that will help businesses deliver on the promise of a more collaborative and productive workplace.